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  • Award Winning Vets
  • Award Winning Vets
  • Award Winning Vets
  • Award Winning Vets
best place to work

The Best Place to Work

We are thrilled to have been awarded the title of 'Best Place to Work' at the Express and Star's Business Awards 2019. We have the Blacks staff family at the very centre of what we do and have dedicated a lot of time and investment to make ours a fantastic place to work. But don't just take our word for it... what do the members of the Blacks Family really think about working with us?

CLICK HERE TO FIND OUT!


receptionist of the year

BVRA Receptionist of the Year

Kendall Clee scooped the top prize to become the first ever Veterinary Receptionist of the Year at the British Veterinary Receptionist Congress. Awarded by the British Veterinary Receptionist Association (BVRA), the prize recognizes the pivotal role receptionists play in enabling practices to run optimally, taking on board and managing the needs of clients and clinical staff alike. Praised for her friendly and calm approach and her popularity with clients, Kendall beat over 100 other applicants from across the country to win the title.


vet of the year finalist

Pet Plan Vet of the Year Finalist

Clinical Director, Dr. Brian Hogan was a finalist for the Pet Plan Vet of the Year Award 2019. Voted for by clients and colleagues, this is a National award scheme hosted by insurance company, Pet Plan, to recognise outstanding service to the veterinary industry. Dr Hogan was one of three finalists and we could not be prouder that his incredible veterinary work, role as a mentor and Partner and his general positive influence on our family is being acknowledged on such a broad platform!


customer commitment award

Customer Commitment Award

Not only have we won the award for Customer Commitment within the Black Country Chamber, but we were also selected from entries across the entire West Midlands to be crowned Regional Winner too! Separate judging panels for each award visited our flagship Accredited Veterinary Hospital to interview our team and observe practice for themselves and it is our outstanding approach to ensuring that our customer service is second to none that has been recognised with this particular award. We now go forward to compete in the national finals with the chance to take home the prestigious winner’s trophy as Business of the Year 2018!


workplace wellbeing award

Workplace Wellbeing Award

We were delighted to pick up the Black Country Chamber of Commerce's award for Workplace Wellbeing at their recent prestigious awards ceremony. This award has special meaning to us as our team’s wellbeing is at the very heart of our operation. Over the course of the last 18 months we have invested heavily in facilities and systems that help support, nurture and develop our team members at whatever point they are in their career. It is brilliant that our passion for the wellbeing of our team has been recognised by independent judges, plus it was fantastic to hear compare comedian Milton Jones call out our name TWICE as we won TWO of the ten categories on the night; also picking up the award for Customer Commitment.


client service award

Outstanding Client Service Award

We are thrilled to announce that we have been awarded OUTSTANDING by the RCVS for all FIVE of our branches in the area of Client Service. The news comes after each of our practices in Dudley, Lye, Sedgley, Quinton and Oldbury, were visited and assessed by a RCVS official inspector, who had nothing but positive feedback about his experience. The Client Service award is part of the Practice Standards Scheme; a voluntary initiative run by the Royal College of Veterinary Surgeons (RCVS) to accredit veterinary practices in the UK. Through setting standards and carrying out regular assessments, the Scheme aims to promote and maintain the highest standards of veterinary care. It’s certainly a tough test and one which we are proud to have excelled at!
The Client Service category centres on the experience clients have when visiting one of our practices and recognises how our team are trained, our standards of client care and our company’s operational principles.


vet wellbeing award

Vet Well Being Award

We are delighted to announce that we have won this year's Vet Well Being Award. This award is run by the Society of Practising Veterinary Surgeons (SPVS) and the RCVS Mind Matters Initiative and is open to practices across the UK. At Blacks, we know that in order to deliver the very best care to our patients, our team have to feel on top form when they are at work. It’s great to know that we have been recognised for valuing the health and happiness of our super team by promoting a culture of positive communication, motivation, engagement and respect.


sliver award for best vet uk 2017

Silver Award for Best Vet UK 2017

2017 marked the third year of our Dudley Hospital ranking in the top two positions for Best UK Vet. We are incredibly proud of our consistency and ability to stay at the top of this independent award - a record-breaking achievement. Our Lye Surgery came in 4th; very narrowly missing out on the Bronze award and our Quinton, Sedgley and Oldbury branches were also in the Top 11 nationally.


best vet uk 2016

Best Vet UK 2016

We are delighted to be the first ever vets to win the award twice! The top three places nationally ALL went to Blacks Vets. Our Dudley Hospital won the Gold Award, and we also secured second and third place awards for our branches in Lye and Sedgley resulting in a clean sweep of the top gongs! Our Quinton and Oldbury branches were also in the Top 8 nationally.


best vet uk 2015

Best UK Vet 2015

We were very proud to be awarded Best UK Vet in 2015. With over 262 four and five star reviews on its website, our Dudley Hospital topped the review charts of all 3500 UK vets on VetHelpDirect.com and Any-UK-Vet directories. Chosen by pet owners themselves, the Best UK Vets Award is a genuine reflection of the excellent client and patient care provided by Blacks Vets.


practice manager of the year

Practice Manager of the Year

Blacks Practice Manager Val Marsh made history in April 2015 by becoming the first person to win the prestigious Pet Plan Practice Manager of the Year award TWICE! Val won in 2006, and has served on the judging panel for the award.


best of the black country

Best of the Black Country

Blacks Vets was among several businesses to receive an award at the Express & Star’s Best of the Black Country Awards in November 2008. Blacks Vets scooped the Customer Service Award, a testament to the skill and dedication of our team.

View Our Practice Locations

We have 5 surgery locations throughout the West Midlands region - see below for more detail.

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Why Choose Blacks Vets?

  • Your local Accredited Veterinary Hospital service providing 24/7 365 care and out of hours service – staffed by our own vets & nurses, we NEVER outsource emergency care.

  • 16 highly qualified vets. We have Certificate holders with Advanced Veterinary Practitioner status in small animal surgery, cardiology, internal medicine and dermatology. Knowledge to deal with difficult cases & 2nd opinions.

  • Voted Best UK Vet and Practice of The Year.

  • Local branches at Dudley, Oldbury, Sedgley, Quinton and Lye (Stourbridge).

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What Our Clients Say

  • "The best decision we ever made"

    We were originally a member of the Quinton branch but we moved to Great Barr and transferred away from Blacks. That was a massive mistake. Having tried 3 vets local to us we could not find anything even remotely close to Blacks in terms of ease of use, professionalism, care for our pets and customer service. Rejoining Blacks Oldbury was the best decision we've ever made and we've never looked back. We especially like how Blacks sort out insurance and check in with you in advance of your appointment as a reminder. They also really seem to love animals here so it isn't just a job to them. We recommend it to everyone.

    Hollie Chilton
  • "The best decision we ever made"

    We were originally a member of the Quinton branch but we moved to Great Barr and transferred away from Blacks. That was a massive mistake. Having tried 3 vets local to us we could not find anything even remotely close to Blacks in terms of ease of use, professionalism, care for our pets and customer service. Rejoining Blacks Oldbury was the best decision we've ever made and we've never looked back. We especially like how Blacks sort out insurance and check in with you in advance of your appointment as a reminder. They also really seem to love animals here so it isn't just a job to them. We recommend it to everyone.

    Hollie Chilton

Latest News From Blacks Vets

View all news...
The importance of vaccinations
9th January 2022

Do you ever wonder why your pet needs its annual boosters? 

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Calling all cats seven and above
3rd January 2022

Learn more about feline hypertension

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5 benefits to joining our Pet Health for Life Plan
8th December 2021

As pet owners we all want the best for our four-legged friends, but we also know that pet ownership can be expensive. By becoming a member of our Pet Health for Life you can spread the cost of essential healthcare and save money.

Here are five great reasons for you and your pet to sign up today!

Read More