Mystery Shoppers at Blacks

We have visited the fab team at Blacks! Bert felt a bit sorry for himself afterwards, but Freda hardly noticed a thing, and just cashed in on extra fuss instead. We have been neutered!

Unwanted puppies

Bert and Freda

We think that we are the best Border Terriers ever, and cannot understand why our family would not want even more of us! Did you know, that according to the Dogs Trust, over 100,000 stray and abandoned dogs were handled by Local Authorities in 2014 – 2015?! We do not want to add to that. Come to think of it, sharing our food, toys and cuddles with more puppies in the house would not be ideal! Mom and Dad decided that we were to be neutered not only to prevent puppies, but to protect our health.

Better Health

Freda will not have to go into messy inconvenient season, and now she is far less likely to have mammary cancer or the nasty womb infection pyometra. Phew. Bert now cannot get testicular cancer. All really, really important things, worth some cost and inconvenience… even the pesky satellite collars!

Better Behaviour

We understand that our behaviour is to benefit from neutering too! Hmmm… less aggression and marking territory, and less likely to escape in search of a mate… all sounds good to us! Being neutered won’t take away our spark and personality, but should help us be more chilled, dude.


We are lucky to have backstage passes to Blacks Vets hospital, but it was good to be a ‘normal’ pup for the day, to see what goes on for a routine neutering.

Dog neutering at Blacks Vets Hospital

  • Pets arrive between 8 and 9a.m, and are greeted by the friendly Client and Pet Care Advisors behind Reception. These ladies are GREAT, and are almost as excited to see us as we are to see them! Even shy pets (nope, not us!) have a special place in the big hearts of these folk.
  • We get our own special check in by a nurse. As well as fussing us (apparently it is very professional technical fussing, but it is all great attention as far as we are concerned); they are also really good at explaining things to families and helping anxious owners understand that they will be far more worried than us pets are! We get a name tag, and the nurses do paperwork with our families too, before they go off home to think about us… while we disloyally forget about them and explore the new sights, sounds and smells!
  • It is off to the dedicated dog suite, ahem, ward, next. We sniffed out a cat only ward en route (we were not allowed in there to cause distress) but had a luxury kennel in the dog ward to relax in. Our pre-med made us a bit sleepy, and as we like being together we got to snuggle in the same kennel. The nurses are kind like that, and when it is safe to do so, best friends can be together.
  • We don’t remember much about the technical stuff! We know we had the undivided attention of a nurse to monitor our anaesthetics, while the vet made tiny incisions to neuter us. It was over very fast, and we each had a few dissolvable stitches safely tucked away under a dressing.
  • Snuggles and warmth are the next essential on the list. The underfloor heating in the wards is lovely. Snuggly beds, and an incubator if needed are all right there. Ward Nurse Amy kept a close eye on us, and had us wrapped up like little burritos to recover.

Post neuter recovery

  • Then the best bit! We get FOOD! Yum. We eat anything and everything, but there is especially yummy food here to tempt every tummy! We loved our chicken.
  • There are lovely smells on the walkies bit – we get taken out to add our wee and say “we was ere”.
  • When the team are happy that we are awake, fed, watered, and pain free, then we get to go home! It depends how early your op was, and how you recover what precise time in the afternoon you go home, but the nurses keep in touch with our families on the phone to let them know how we are doing. Some pups are drowsy for the rest of the day, and some less so – anaesthetics affect us all differently. We advise cashing in on nursey cuddles no matter how you feel!
  • We go home with pain relief and a handy weapon…. A cone around our heads! After getting used to it (it doesn’t work with pet flaps, humph), you can perfect your skills on skinning human ankles and calves while looking completely adorable and innocent!
  • CASH IN ON THE SYMPATHY AT HOME! Your family will keep an eye on you after your op, and we recommend you start practising puppy eyes NOW! Pretend you are 8 weeks old and helpless again, it makes them go all gooey 😉

Male dog neuterFemale neutered puppy

Freda took it all in her stride and immediately re-claimed the garden as soon as she was home. Bert was a little wobbly, and even did some whimpering to freak the human children! It was just the anaesthetic wearing off, and we had plenty of medicine to take away any pain… it all worked well on the sympathy and cuddles agenda though!

What is he making a fuss about Mom?!

Neutered puppies

Two dogs in conesWe were fine from the next day. Bert LOVED taking Freda for a walk dragging her by the ties around her cone! The cones meant we couldn’t lick our own wounds once the dressings came off…. But we kept our family on their toes trying to keep us apart so we couldn’t lick each others! Haha.. cannot let them think it was TOO easy!

All in all we don’t think we were terribly ‘mystery’ shoppers, but it was good to see Blacks Vets from the viewpoint of fellow pets. If we were eligible to review them we would give them 5 STARS! That’s who they have won Best UK Vet twice, and they deserve to win again! Please add your review to let them know what you think too ?


Love and licks,

Bert and Freda xx


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