Lye Surgery - Call 01384 897632 for an appointment
Consulting hours:
Monday - Friday
9.00am - 10.30am 2.15pm - 3.15pm 5.00pm - 7.00pm
Saturday
5.30pm - 6.30pm
The Lye surgery first opened in 1985 in High Street and was run by practice partner Simon Gubbins. Having outgrown these premises, the surgery moved to Pedmore Road, just on the Pedmore side of Lye Cross, in 2006. The building has undergone a complete renovation to convert it into a first class veterinary surgery. It has been passed by the RCVS as “Tier 3” the highest standard for veterinary surgeries. There is good parking and excellent facilities throughout the surgery. The X Ray unit is among the best in any veterinary practice in the country.
The veterinary team is headed by Ruth Wickens whose medical knowledge is matched only by her love of animals. Ruth is in the final stage of completing her Certificate in Medicine which is the highest qualification a vet can achieve whilst working in general practice.
Head Nurse is Liz Jefferson, who keeps everyone on their toes and makes sure that clients and their pets get the very best attention at all times. She enjoys running puppy parties and is brilliant at the Weight Clinics. So if your pet has put on a few pounds and is looking a bit too comfortable, you will get a sympathetic and encouraging reception from Liz and she gets great results! Our client care manager Sue Bryan, will ensure you always receive a warm welcome. All our team are happy to give help and advice over the phone, so if you have any veterinary worries, however small, share them with us and I’m sure we will be able to put your mind at rest.
At BVG we understand that our clients have busy lives too. Our Lye surgery is open from 8.00am - 7.00pm for clients who wish to call in for advice from reception and nursing staff, to collect treatments and book appointments.
We run an appointment system at all branches to try to reduce waiting times and stress to our pets. Urgent cases are always seen the same day even when appointments are not available. We have no waiting lists for procedures or hospitalisation. All invoices are due for settlement at the end of each consultation.
Head Nurse is Liz Jefferson, who keeps everyone on their toes and makes sure that clients and their pets get the very best attention at all times. She enjoys running puppy parties and is brilliant at the Weight Clinics. So if your pet has put on a few pounds and is looking a bit too comfortable, you will get a sympathetic and encouraging reception from Liz and she gets great results! Our client care manager Sue Bryan, will ensure you always receive a warm welcome. All our team are happy to give help and advice over the phone, so if you have any veterinary worries, however small, share them with us and I’m sure we will be able to put your mind at rest.
